“I do want to thank-you for having Tricia assist in setting-up my the latest 60 month certificate. She try very top-notch, polite and you may quick in getting what you completed.”
“Chandler was therefore beneficial to me personally while i needed to cable money from my display coupons because the earnest money so that as closure charges for my the fresh condominium in early and you will later-July this season. This lady provider to me (a stranger!) try excellent. “
This present year We grabbed advantage of your own very reasonable auto loan render of 5 season step one
“My wife and i recently relocated to Arlington to own works and you will we were really thrilled to shop for a home in your community. We found out very quickly exactly how competitive the genuine home markets has arrived, but i performed come across a home and we’re happy in the event that render are approved. Fundamentally, we were capable cut plenty along the way. Your people at the DOCFCU, particularly, Edmund, Octavia and you will Tomika, generated a huge difference for us to know our dream about owning a home within our this new area, and ought to certainly end up being known for its selflessness and heading more than and you will beyond for a couple of the fresh users. Our company is eternally pleased to them and will be participants for lifestyle thus.”
“Higher level customer care inside my car finance experience. Briana gave me timely call Delaware student loans forgiveness programs back in this 30 minutes regarding me contacting their of a concern regarding my mortgage and you may vehicle to order feel. I totaled my personal earlier in the day auto and i really was making reference to much however, she generated the whole experience you to definitely towards details. We observed the place from the several other colleague away from exploit since I became raving on the Navy Federal and you can she said have you observed DOCFCU. I contemplated regarding it and you can chose to need a spin out-of it and you can I am glad I did so. Due to the fact Briana made me feel like I was really the only customers with her punctual answers.”
Orise handled the loan and you will showed unique cocern and you may persistence inside the finalizing the borrowed funds
“We have an educated reference to my personal borrowing connection! I am talking about really, that will claim that from a monetary institute?! Typically, DOCFCU team and you will solution agents have the ability to viewed myself thanks to setting up borrowing, preparing for first-time homeownership, promoting my personal home and family drama immediately following drama-because of fun and difficult year. I’m constantly exposed to patience, professionalism, and you will kindness-everytime. Whenever. Regarding the customer service teams who respond to the fresh new phone calls, on the group on bodily structures, for the on line services and you may personnel, with the mortgage (good morning Tamica) and you may mortgage teams (good morning Cecelia!), each step of your way it has been the caliber of excellence that is modeled. I truly enjoy being a part and simply most wished to display my gratitude and love. We have a tendency to avoid my calls which have “Love my personal Borrowing from the bank Connection”. It will be the best way I will think of to express my sincere gratitude.”
“I’ve been an effective DOCFCU affiliate for many years. 89%. The brand new agent in which I got myself the auto screwed-up in arranging to possess my registration and you can titling when you look at the Maryland. I do not trust such as unique personalization would have previously taken place at the a bank. Orise is actually a unique and you can wonderful advantage so you can DOCFCU and all of of their professionals.”
“I’ve been an associate for many years and you will has just refinanced my financial with DOCFCU. There were one or two feamales in the borrowed funds section you to helped me tremendously and you can leftover me personally high tech each step of way. There were certain frustrating factors along the way (that was asked) and i also got particular technical trouble, on my stop, from inside the distribution a number of the expected records. Cecilia got the time to go far beyond to greatly help me personally with those individuals facts. Both women (Cecilia and you will Cindy) are great property towards business. Its persistence and customer service is actually stellar, and i also wouldn’t hesitate to explore DOCFCU for my coming financial demands.”